Working Hours
  • Mon 8:00AM - 5:00PM
    Tue 8:00AM - 5:00PM
  • Wed 8:00AM - 5:00PM
    Thu 8:00AM - 5:00PM
  • Fri 8:00AM - 5:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

At Carwell Automotive Inc., we understand that sending your vehicle in for a checkup can be daunting. Your automobile is a major investment and you want to protect it with the best service for a fair price. That's exactly what you'll find at Carwell Automotive Inc.. Our mechanics will walk you through every step of your vehicle's service in clear terms so that you understand what's going on at each step of the journey. At Carwell Automotive Inc., we won't begin work until you're completely familiar with the job at hand. Keeping you in the loop from the very beginning is just one of the ways we provide great customer service.


Communication

While fixing your car and getting you back on the road is our passion and number one priority, we understand that you have plenty of other things going on in your life. That's why Carwell Automotive Inc. focuses on maintaining a high level of communication with you throughout the entire repair process. You need your car to live your life, and if something unforeseen comes up which will delay the repair, you need to know about it as quickly as possible so that you can make other plans. As soon as we know something, you'll know it too. That way we can keep you one step ahead of any curveballs that life, or car repairs may try to throw at you.


Extra Mile

At Carwell Automotive Inc., we like to work with our customers, as well as for them! Keeping people happy and coming back across generations. We want your car repair experience to be as pleasant as it possibly can be, and since 1995, we've gotten extremely good at making that happen. Give us a try next time you need some repair work done and see the difference that high-level customer service can make!


To learn more about the services we offer for your vehicle, call us at 919-553-7612 or email us.



What Our Customers Are Saying

Best vehicle repair shop in town. My family has been using Carwell for years because of his good work and honesty!!


-Michele S.

We own a fleet of vehicles and Carwell services them all and does a fantastic job! Fast turn-around and great knowledge. Thank you


-Justin W.

We've been using Carwell's for our vehicle repairs & maintenance needs for at least 10 years. Jeff Carwell is very honest and there is always great communication on repairs needed & estimates.


-Brenda P.

Jeff and team are personable and professional! Great service and price! Thanks Guys


-Candy M.

Thank you to Jeff for taking the time to give us a second opinion on our daughter's car this week and saving her from a very expensive repair elsewhere. Our neighbors recommended Carwell Automotive and we couldn't be more pleased to have a local shop whose owner is honest and has integrity. A++!!


-Anne P.

I have been taking my vehicles to Jeff at Carwell for over 15 years. He and his staff treat you right and repair your vehicle in a timely manner, doing it right the first time, and for a fair price. I will continue to trust Jeff and Carwell with all my vehicle service and repair needs!


-Jerrod R.

Needed brakes and a 90,000 mile service for my Honda Accord. Went into this planning on replacing all four brakes, but just let me know that we only needed to do the front brakes now and the rear pads have plenty of life left in them. Saved me money and finished the job when he said would be done. Appreciate having a place like this so close in Clayton. Will definitely be back for any other service.


-C. Helmer

"Car Sick? Carwell!" has been the slogan in my head all my life. I wouldn't trust anyone else the way I trust Jeff. The customer service and "not a problem" attitude is unmatched.


-Ethan W.

Fast turn around, great quality of work. Has been my trusted go to mechanic for years and will continue to be.


-Craig P.

Carwell Automotive is a "MECHANIC'S MECHANIC". Jeff and his team have cared for our family's autos, trucks, and work trucks since the 90's. He works to find the root of complex problems and does routine maintenance service quickly. Try them next time you need service. We are sure you'll be pleased.


-Jennifer Blake
  • ASE (Automotive Service Excellence)
  • Ford Professional Service Network
  • ASA (Automotive Service Association)
  • Car Care Aware
  • Call Us For Service: 919-553-7612